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Fulfillment Strategies International No Stranger to Cobb’s Top Small Businesses

May 18, 2016

This article is number 6 in a series of profiles of the Cobb Chamber’s 2016 Top 25 Small Businesses of the Year. Check back with Chamber Ink everyday in May for a new profile on a different Top 25 Business. We will wrap up the series on June 6 with the announcement of the 2016 Small Business of the Year.

FSI Logo Blue with NameOverview
Fulfillment Strategies International, Inc (FSI) provides fulfillment services for major corporations, advertising agencies, printers and promotion companies. They also support smaller, entrepreneurial companies to distribute their product to market, whether direct to consumers and/or to retail stores and distributors.

Their work can be divided into two distinct categories: order fulfillment and kit assembly. Order fulfillment allows clients to rely on FSI’s logistical expertise to store and ship their products to market. On a project basis, FSI is also able to assemble custom kits and distribute them to the client’s audience. This includes everything from press kits for Turner Broadcasting, gift bags for NASCAR, and even Welcome Kits for new Marine Corps recruits nationwide.

One of FSI’s greatest challenges is providing customized, value-added services in an industry that is increasingly dominated by commodity providers. Each client has their own requirements for product fulfillment, so what works great for one client won’t work at all for the next. The solution lies in a business model that ties standard Internet-based technologies to flexible internal systems.

Community Involvement
FSI is also a firm believer in giving back to the community. They’ve donated to American Red Cross, Paulding Pregnancy Services, Hosea Feed the Hungry Foundation, Wounded Warrior Project and so many other charities in Georgia.

Business Profile

Ken Marbutt, President

Forrest Marbutt, VP& GM

Jason Marbutt

Industry: Distribution Service

Year Established: 1996

Location: Austell

Number of Employees: Full -time: 41, Part-time: 21

Percentage of Growth in 2015: -1.8

Did You Know?: When FSI started out 20 years ago they were in a 13,000 sq ft space and today they’re using 180,000 sq ft. They’ve made the Cobb Top 25 for the past nine years now!


Social Media
Twitter: FSI_Forrest




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