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BlueWave Computing: A Team Approach to IT

June 7, 2012

         Employees at BlueWave really know all there is to know about IT support. Since 1997, BlueWave has been committed to offering the best IT specialists and support to their customers. Only hiring engineers with relevant degrees from high-ranking programs like Georgia Tech, BlueWave ensures that they have the best employees possible. Not only do they look for expertise, but the company also includes personality tests during its hiring process. BlueWave holds several different certifications including: Microsoft (Gold), Symantec, Dell, and ShoreTel.

         BlueWave is committed to personalized service to all of their customers and is proud to be able to grow in a struggling economy. In order to adjust to client spending reductions, BlueWave had to create new products and services to help increase market share. Today BlueWave has over 125 employees and serves more than 500 customers in the greater Atlanta area and remotely to 40 states and seven countries. BlueWave offers unique team-based approach that allows engineers to work in teams to help familiarize themselves with particulars of the client’s needs and environments. This allows workers to give customers personalized attention and the result is exceptional customer satisfaction. With the IT industry constantly changing, BlueWave is always looking to stay ahead of its competitors. BlueWave was able to launch a hosted cloud service that gives their clients secure rack space and Internet connectivity at a low monthly fee. This innovation and new product alone has brought tremendous growth for the company.

                BlueWave may be the most awarded IT firm in the Atlanta area, but they never forget to give back to their local community. Every year, employees at BlueWave participate in some way with many different organizations and events such as: Autism Speaks, Boys and Girls Club of Cobb County, Juvenile Diabetes Research Foundation, and Run for Justice.

                For the fifth year in a row, BlueWave Computing has been honored as one of Cobb Chamber’s Top 25 Small Businesses of the Year because they display that putting customers, employees, and others first are the true keys to success.

Business Profile:

                Owner: Steve Vicinanza

                Year Established: 1997

                Location: Smyrna

                Industry: IT Support

                Number of Employees: 127 Full-time; 12 Part-time

                Percentage of Growth: 30%


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