Elite Telecom Services: Your Telecommunication Advocate
Owning and operating a business never comes cheap. And, one of the top five expenses for most business is telecommunication services. For 10 years, Elite Telecom Services (ETS) has been providing businesses significant savings on phone and Internet access expenses. ETS negotiates with more than 30 carriers in order to offer their clients the best deal, with most clients saving between 20 and 60 percent. By providing 24/7 customer service after every sale, ETS makes sure that they are ensuring complete customer satisfaction.
Over the past few years, ETS has experienced rapid sales growth. In order to effectively manage this scale of growth, Mike Russell, president of ETS, added a full-time customer service manager to the ETS team. This enabled the company to continue to see a growth in sales, as well as continue to offer clients the best customer service possible. ETS sets itself apart from competitors by offering free consults and free audits for businesses. This service enables ETS to fully understand its customer’s communication needs and tailor the best products and services to each client.
ETS focuses on business, family and community. ETS is actively involved within the community in organizations such as; Marietta Kiwanis, Kennesaw Mountain High School’s Character Education Program, and the Cobb Chamber’s Leadership Cobb Alumni Association. In 2011, ETS was able to raise over $5,000 for Relay for Life alone in efforts to fight against cancer.
Elite Telecom Services is a positive example of the small business leadership found in Cobb County. Congratulations to Elite Telecom Services on earning the 2012 Top 25 Small Businesses of the Year status!
Owner: Mike Russell
Year Established: 2002
Industry: Telecom Services
Number of Employees: 4 Full-time; 2 Part-time
Percentage of Growth in 2011: 23.8%